Support is always a key issue when investing in new technology. Good support is an essential part of any software purchase and our aim is that you will not be disappointed.

At Optima we believe that providing extensive on-site training and support at the implementation stage pay dividends later. However there will always be occasions when customers will require an effective on-going support function. It could be that you may need help to link Optimiser with other software products, or that you want advice on creating new reports, information on software upgrades, or perhaps even to provide feedback or suggest future product developments.

Whatever the reason, we provide a dedicated support person who can usually answer your query immediately. Support is accessible through a telephone hotline and remote dial-up facilities.

Furthermore clients can take advantage of our “Client Community” to share useful knowledge and reports etc. You will need a secure log-in and password to take advantage of this. Please log in opposite.